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Security

The security of the sensitive and confidential information about our customers is our priority at Galeries Lafayette Doha.  We implement a number of reasonable strategies aiming to protect the personal information that you provide, including data protection regulation features.

Moreover we require you to establish a unique username and password to access your account on our Website which we strongly recommend you to not share with any other person.

We are not keeping the details of your credit or debit card which could potentially enable third parties to perform transactions using that credit or debit card (such as your CVV number);

We have a dedicated team that monitors regularly our IT systems for possible vulnerabilities and attacks. However, the exchange of information via Internet is not completely secure.

We cannot guarantee the security of your personal data transmitted to or through our website, and any such transmission is at your own risk. In particular, please keep in mind that if you voluntarily decide to disclose personal information through other means of communication except the website in a non-protected environment (such as email, sms, chats etc.) then such information is subject to serious risks as it can be collected and used by others outside of our or your control.

Galeries Lafayette Doha disclaim any liability for damage caused in your devices from viruses, cyber attacks and other technologically harmful materials. It is the exclusive responsibility of our customers/users to protect their devices from such risks.

Moreover we may suspend or block completely access for users if we detect an attempt to pass any harmful or unlawful content or material in our website. In such cases we may take additional legal actions to protect our website and users.

COOKIES POLICY

Cookies are text files with small pieces of data, like a username and password you create in different platform, that are used to identify your device as you use a network. Specific cookies are used to identify users and improve your web browsing experience.

How data are stored in a Cookie

A cookie is created by the server upon one’s connection to the internet and this is where the data is stored in it.  Following storing the date in a cookie, the cookie is usually exchanged between your device and the network server, the server reads an identification and gets information about your behavior and habits to specifically serve to you.

What types of cookies we use

Main or Essential cookies: Some of the cookies on our online services are necessary for us to be able to provide you with a specific service you have requested. An example of this would be cookies that enable you to connect to your account on the website, or one which allows communication between your browser and the website. You will be able to select which types of cookies you accept in the cookies – preference section. However, please note that if you reject the usage of essential – main cookies you might not be able to use our website.

Functionality cookies: Such cookies enable customers to browse our website and use different features such as shopping bags and wish lists.

Cookies for analytics: The purpose of  such cookies is to measure and give us an analysis for how our customers use our online services. Such type of cookies are counting the number of different people visiting our website or, measure the use of a particular feature. These type of cookies are used to improve online services and the customers’ shopping experience.

Advertising cookies: 

Companies often monetize their platforms and sell spaces for ads to third parties. This allows to operate the platforms without having to charge their customers with fees for the use of the website. You may have notice that when you browse in different websites certain ads of other parties appear on the pages. Having such cookies will not increase the number of adverts you will be shown, but rather will make the adverts you see more relevant to your preferences. In addition, they limit the number of times you see an advertisement, as well as helping us measure the effectiveness of our advertising campaigns.

Optimize or Reject cookies

If you decide to delete any cookies that are already on your device, you can simply do it by referring to the help and support section on your internet browser for instructions. You will be able to locate the file or directory that stores cookies.

Please note that we are not able to control always third-party cookies which are stored on your device. For that we kindly request our customers to manage such cookies directly with the relevant third party.

Cookies management awareness

For more information about managing your cookies preferences you can always visit the www.AboutCookies.org.

Mobile and Tablet applications

It is in our plans to develop mobile and tablet applications for our website. In such devices we will be utilizing technologies that monitor our users activity every time they are browse products and other information. In general, we use the device identification to store data about our users that allow us to create better and more personalized shopping experiences. Such tools allow us also to monitor the performance of our applications and develop new features to enhance our customers experience.